SUPPORT

PrayerLincs is Designed for You

 

Our support center's purpose is to answer basic questions you might have about the design and use of PrayerLincs. If you still have questions unanswered please contact us.

General Questions

What is PrayerLincs?

PrayerLincs is a platform connecting you in prayer and fellowship with your faith communities

Connect with friends in multiple circles such as church, work or school!

PrayerLincs is also a place to keep your own private prayer list!

PrayerLincs is free!

PrayerLincs is accessible over the web on any device at https://app.prayerlincs.com

We encrypt your information in transit and at rest.

We do not sell your personal information to third parties.

You may remove your profile information or withdraw from PrayerLincs at anytime.

How to Join PrayerLincs?

You may join PrayerLincs from the PrayerLincs login page 

You may join PrayerLincs when being invited to join a group

How does PrayerLincs Works?

PrayerLincs is divided into two sections: My Groups and My Prayers

You send and receive prayer requests to or from all your faith communities in My Groups.

You may then copy a request from My Groups to your private prayer list in My Prayers or 

  you may enter your private prayers in only your private prayer list.

We elevate your prayers by keeping them separate from messages within groups

My Groups keeps up with calendar events, birthdays and email addresses

Each group member has a personal profile that others in their group may view

Frequently Asked Questions

Who can start a new group?

Anyone can start a new group.

Who can invite a person to join a group?

Group admins can invite a person to join a group.

Who may post or update (reply) a prayer request (message)?

All group members may post or reply to a prayer request or message.

Who can delete a prayer request or message?

The member who posts a prayer request or message and the group admins can delete them.

How do I copy a group prayer request to my private prayer list?

From  the Action menu on the prayer record select Copy to Private Prayer List

Can I send a prayer request or message to a few members of a group?

No. All prayer requests and messages go to all members. You may text or call a person from the Action menu or their profile page. You may also access and copy members' email addresses from our email address book in the Groups section.

How do I assign a category to a prayer in my private prayer list?

From the Action menu select Edit/Assign Category and then change the category on the Edit page.

Can I mark a prayer request as answered?

Yes. From the Action menu you or your group admin may mark a group request you posted as answered. A green check mark will appear by the post. You may also move a prayer in your private prayer list to your Answered Prayer list.

Can I delete my information?

Yes. You can delete any of your prayer requests or messages and your profile information at any time. You may also withdraw from a group or request PrayerLincs to delete your account at any time.

Who can post an event  to the calendar?

Group admins may post an event.

 

Who determines how many parts of my profile information shows to group members?

Your General and Contact information shows to all groups. Group admins select whether to display Background, Favorite Activities and Favorite Things to their groups that they are group leaders. 

My Groups

Basic Info

All PrayerLincs members may start a group and invite others to join

Groups may have two or more members

You may be a member of unlimited groups

All group members may withdraw from groups at any time

All groups have a prayers, messages, groups and calendar section

Prayers

Group members can view all prayer requests for the last 60 days

All group members see all prayer requests of all other group members

Posts

All group members may post new prayer requests

All group members may post photos

Posts may be sent to all, one or selected number of groups 

Filters

Prayer requests may be sorted by groups

Prayer requests may be sorted by date or sender first name

Prayer requests may be sorted by status of all, unanswered or answered

Actions

All group members may text or call person who posted request

All group members may reply to any prayer request

All group members may copy any prayer request to their Private Prayer List

Group members may mark as answered only prayer requests they posted

Group members may edit only prayer requests they posted

Group members may report any post to PrayerLincs as inappropriate

Group members may delete only prayer requests they posted

Messages

Group members can view all messages for the last 60 days

All group members see all messages of all other group members

Posts

All group members may post new messages

All group members may post photos

Posts can be sent to only one group at a time

Filters

Messages may be sorted by groups

Messages may be sorted by date or sender first name

Actions

All group members may text or call person who posted message

All group members may reply to any message

Group members may edit only messages they posted

Group members may report any message to PrayerLincs as inappropriate

Group members may delete only messages they posted

Groups

Profiles

All group members have a member profile

Profiles are divided into five sections: General, Contact, Background, Favorite Activities and Favorite Things

General and Contact Information are displayed for all groups automatically

Background, Favorite Activities and Favorite Things may be added by the group admin 

All members may edit their profile in the More section

Group admin may add sections in the Edit Group Profile of Group Admin Tools

Birthdays

View anyone in your groups that has a birthday this or next month

Email Address Books

View and easily copy & paste email addresses of group members (in total or individually) to your email provider

Calendars

All group member may view the group calendar

Group calendars are maintained by the group admin in the Create/Edit Group Calendar of Group    Admin Tools

More

Start a Group 

All group members may create their own network of groups

Enter a group name and invite people to join by entering their email address

Group  Profiles

View profile of your groups for group admin names and other information if posted

Withdraw from a Group

Withdraw from any group at anytime

Group Admin Tools

Group Admins:

The person starting a group is the Group Admin

The Group Admin may be changed

New members can join the group only by invitation by the Group Admin

The Group Admin has overall responsibility for the group's members and content

The Group Admin can broadcast new prayer requests, invite new members, withdraw members, delete any members' prayer requests or messages if inappropriate and maintains group calendars and profiles.

Alternate Group Admins:

Each group has an Alternate Group Admin with all the rights of the group admin

Group Admin Tools:

Group Requests/Messages:

Broadcast New Requests  Allows group admins to easily queue and post multiple requests shared within a group setting and maintain the integrity of who made the prayer request

Delete Group Requests  Allows the group admin to delete any prayer request any member has posted to the group.

Member Actions:

Invite Group Members  Allows the group admin to invite new members individually or in bulk

Member Invitation Status   Allows the group admin to know whether invitations are pending, accepted or expired. Invitations are pending for up to 14 days with reminder emails sent to invitee every 3 days. If invitation expires after 14 days then the group leader may re-send invitation or delete it.

Withdraw Group Members   Allows the group admin to remove any member from the group.

Former Group Members   Allows the group admin to view former group members withdrawn with ability to re-instate as a member or delete from the listing.

Edit Group:

Edit Group Profile - Allows the group admin to:

1. Change group admins

2. Add Background Information, Favorite Activities or Favorite Things for viewing in Members group listing (default is off)

3. Display birthdays to members in Birthday section (default is off)

4. Display group titles in Members section (default is off)

5. Display group demographics in Group Profile section (default is off)

6. Display group description in Group Profile section (default is off)

Create/Edit Group Calendar - Allows the group admin to create or edit an event for their group.

Edit Members Titles - Allows the group admin to enter titles for group members. The group leader must also select On for group titles in Edit Group Profile for titles to display.

Edit Your Profile

Allows you to edit your PrayerLincs profile

Your Communication Preferences:

Notifications

Change how you want to be notified when postings, updates or replies are made for prayers messages or calendar events: None, Push Notifications or Email.  Default is push notifications if you have iPhone or android app and email if you do not have iPhone or android app.

Phone Number Display

Change how text or return call to be made to you from Action menu (default is On)

Change your phone number being displayed to other group members (default is On)

Promotions

Change if you do not want to receive email marketing promotions from PrayerLincs (default is  On)

Change if you do not want to receive preference based advertising (does not include general advertising that PrayerLincs  may provide all members on the PrayerLincs site). (default is On)

Weekly Reminders

Choose if you want to receive weekly email reminders

Change Your Password

Allows you to change your PrayerLincs password

Blocked Users

Lists members of your groups that you have blocked. You may block users at the bottom of their profile page. If blocked:

You will no longer see posts by this user

You will no longer receive notifications about this user's posts

The user will no longer see your posts

This user will no longer receive notification about your posts

This person will no longer appear as a member of any of your groups

You will not be able to join a group where this member is a group admin

This user will not be able to join a group where you are the group admin

You can unblock the user at any time in this section
 

My Prayers

Private Prayer List

Prayer requests remain on your private prayer list until deleted by you

Posts

Prayers may be posted to your Private Prayer List without sending them to any group or may be posted when shared with groups.

Filters

Prayers may be sorted by category

Prayers may be sorted alphabetical by whom for or by date

Actions

You may text or call person who originally posted request

You may update prayer requests

You may move any prayer request to Answered Prayers

You may edit prayer request

You may delete a prayer request

Answered Prayers

Prayers may be archived in Answered Prayers for future reference until deleted by you

Posts

Prayers may be posted to your Private Prayer List from the Answered Prayers page

Filters

Prayers may be sorted by category

Prayers may be sorted alphabetical by whom for or by date

Actions

You may text or call person who originally posted request

You may update answered prayers

You may move any answered prayer back to your Private Prayer List

You may edit answered prayers

You may delete a answered prayers