SUPPORT

PrayerLincs is Designed for You

 

Our support center's purpose is to answer basic questions you might have about the design and use of PrayerLincs. If you still have questions unanswered please contact us.

General Questions

What is PrayerLincs?

-PrayerLincs is a platform connecting Christians in prayer and fellowship.

-Connect with friends in multiple circles such as church, work or school!

-PrayerLincs is also a place to keep your own private prayer list!

-PrayerLincs is free!

-PrayerLincs is accessible over the web on any device at https://app.prayerlincs.com

-We encrypt your information in transit and at rest..

-We do not sell your personal information to third parties.

-You may remove your profile information or withdraw from PrayerLincs at anytime.

How to Join PrayerLincs?

-You may join PrayerLincs from the PrayerLincs login page 

-You may join PrayerLincs when being invited to join a group

How does PrayerLincs Works?

-PrayerLincs is divided into two sections: My Groups and My Prayers

-You send and receive prayer requests to or from all your Christian communities in one place in My Groups.

-You may then copy a request from My Groups to your private prayer list in My Prayers or 

you may enter your private prayers in only your private prayer list.

-Group messages are kept separate from group prayers

-My Groups keeps up with calendar events, birthdays and email addresses

-Each group member has a personal profile that others in their group may view

Frequently Asked Questions

Who can start a new group?

Anyone can start a new group.

Who can invite a person to join a group?

Group admins can invite a person to join a group.

Who may post or update (reply) a prayer request (message)?

All group members may post or update a prayer request and post or reply to a message.

Who can delete a prayer request or message?

The member who posts a prayer request or message and the group admin can delete them.

How do I copy a group prayer request to my private prayer list?

From  the Action menu on the prayer record select Copy to Private Prayer List

Can I send a prayer request or message to a few members of a group?

No. All prayer requests and messages go to all members. You may text or call a person from the Action menu or their profile page. You may also access and copy members' email addresses from our email address book in the Groups section.

How do I assign a category to a prayer in my private prayer list?

From the Action menu select Edit/Assign Category and then change the category on the Edit page.

Can I mark a prayer request as answered?

Yes. From the Action menu you or your group admin may mark a group request you posted as answered. A green check mark will appear by the post. You may also move a prayer in your private prayer list to your Answered Prayer list.

Can I delete my information?

Yes. You can delete any of your prayer requests or messages and your profile information at any time. You may also withdraw from a group or request PrayerLincs to delete your account at any time.

Who can post an event  to the calendar?

Group admins may post an event.

 

Who determines how many parts of my profile information shows to group members?

Your General and Contact information shows to all groups. Group admins select whether to display Background, Favorite Activities and Favorite Things to their groups that they are group leaders. 

My Groups

Basic Info

-All PrayerLincs members may start a group and invite others to join

-Groups may have two or more members

-You may be a member of unlimited groups

-All group members may withdraw from groups at any time

-All groups have a prayers, messages, groups and calendar section

Prayers

-Group members can view all prayer requests for the last 60 days

-All group members see all prayer requests of all other group members

Posts

-All group members may post new prayer requests

-All group members may post photos

-Posts may be sent to all, one or selected number of groups 

Filters

-Prayer requests may be sorted by groups

-Prayer requests may be sorted by date, sender first name or facility

-Prayer requests may be sorted by status of all, unanswered or answered

Actions

-All group members may text or call person who posted request

-All group members may update any prayer requests

-All group members may copy any prayer requests to their Private Prayer List

-Group members may mark as answered only prayer requests they posted

-Group members may edit only prayer requests they posted

-Group members may report any post to PrayerLincs as inappropriate

-Group members may delete only prayer requests they posted

Messages

-Group members can view all messages for the last 60 days

-All group members see all messages of all other group members

Posts

-All group members may post new messages

-All group members may post photos

-Posts may be sent to only one group at a time

Filters

-Messages may be sorted by groups

-Messages may be sorted by date or sender first name

Actions

-All group members may text or call person who posted message

-All group members may reply to any message

-Group members may edit only messages they posted

-Group members may report any message to PrayerLincs as inappropriate

-Group members may delete only messages they posted

Groups

Profiles

-All group members have a member profile

-Profiles are divided into five sections: General, Contact, Background, Favorite Activities and Favorite Things

-General and Contact Information are displayed for all groups automatically

-Background, Favorite Activities and Favorite Things may be added by the group admin 

-All members may edit their profile in the More section

-Group admin may add sections in the Edit Group Profile of Group Admin Tools

Birthdays

-View anyone in your groups that has a birthday this or next month

Email Address Books

-View and easily copy & paste email addresses of group members (in total or individually) to your email provider

Calendars

-All group member may view the group calendar

-Group calendars are maintained by the group admin in the Create/Edit Group Calendar of Group Admin Tools

More

Start a Group 

-All group members may create their own network of groups

-Enter a group name and invite people to join by entering their email address

Group  Profiles

-View profile of your groups for group leader names and other information if posted

Withdraw from a Group

-Withdraw from any group at anytime

Group Admin Tools

Group Admins:

-The person starting a group is the Group Admin

-The Group Admin may be changed

-New members can join the group only by invitation by the Group Admin

-The Group Admin has overall responsibility for the group's members and content

-The Group Admin can broadcast new prayer requests, invite new members, withdraw members, edit or delete any members' prayer requests or messages if inappropriate and maintains group calendars and profiles.

Alternate Group Admins:

-Each group also has an Alternate Group Admin with all the rights of the group admin

Group Admin Tools:

Group Requests/Messages:

Broadcast New Requests - Allows the group admin to easily queue and post multiple requests shared at a group meeting and maintain the integrity of who made the prayer request

Delete Group Requests - Allows the group admin to delete any prayer request any member has posted to the group.

Member Actions:

Invite Group Members - Allows the group admin to invite new members individually or in bulk

Member Invitation Status - Allows the group admin to know whether invitations are pending, accepted or expired. Invitations are pending for up to 14 days with reminder emails sent to invitee every 3 days. If invitation expires after 14 days then the group leader may re-send invitation or delete it.

Withdraw Group Members - Allows the group admin to remove any member from the group.

Former Group Members - Allows the group admin to view former group members withdrawn with ability to re-instate as a member or delete from the listing.

Edit Group:

Edit Group Profile - Allows the group admin to:

1. Change group admins

2. Add Background Information, Favorite Activities or Favorite Things for viewing in Members group listing (default is off)

3. Display birthdays to members in Birthday section (default is off)

4. Display group titles in Members section (default is off)

5. Display group demographics in Group Profile section (default is off)

6. Display group description in Group Profile section (default is off)

Create/Edit Group Calendar - Allows the group admin to create or edit an event for their group.

Edit Members Titles - Allows the group admin to enter titles for group members. The group leader must also select On for group titles in Edit Group Profile for titles to display.

Edit Your Profile

Allows you to edit your PrayerLincs profile

Your Communication Preferences:

Notifications

- Change how you want to be notified when postings, updates or replies are made for prayers messages or calendar events: None, Push Notifications or Email.  Default is push notifications if you have iPhone or android app and email if you do not have iPhone or android app.

Phone Number Display

-Change how text or return call to be made to you from Action menu (default is On)

-Change your phone number being displayed to other group members (default is On)

Promotions

- Change if you do not want to receive email marketing promotions from PrayerLincs (default is  On)

- Change if you do not want to receive preference based advertising (does not include general advertising that PrayerLincs  may provide all members on the PrayerLincs site). (default is On)

Weekly Reminders

- Choose if you want to receive weekly email reminders

Change Your Password

Allows you to change your PrayerLincs password

Blocked Users

Lists members of your groups that you have blocked. You may block users at the bottom of their profile page. If blocked:

- You will no longer see posts by this user

- You will no longer receive notifications about this user's posts

- The user will no longer see your posts

- This user will no longer receive notification about your posts

- This person will no longer appear as a member of any of your groups

- You will not be able to join a group where this member is a group admin

- This user will not be able to join a group where you are the group admin

- You can unblock the user at any time in this section
 

My Prayers

Private Prayer List

Prayer requests remain on your private prayer list until deleted by you

Posts

-Prayers may be posted to your Private Prayer List without sending them to any group or may be posted when shared with groups.

Filters

-Prayers may be sorted by category

-Prayers may be sorted alphabetical by whom for or by date

Actions

-You may text or call person who originally posted request

-You may update prayer requests

-You may move any prayer request to Answered Prayers

-You may edit prayer request

-You may delete a prayer request

Answered Prayers

-Prayers may be archived in Answered Prayers for future reference until deleted by you

Posts

-Prayers may be posted to your Private Prayer List from the Answered Prayers page

Filters

-Prayers may be sorted by category

-Prayers may be sorted alphabetical by whom for or by date

Actions

-You may text or call person who originally posted request

-You may update answered prayers

-You may move any answered prayer back to your Private Prayer List

-You may edit answered prayers

-You may delete a answered prayers